Winterfell Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds41
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2022-10-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding calm, attentive staff who make time to discuss their loved one's care. The management team maintains an open-door approach, ensuring relatives feel heard and supported throughout their journey.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2022-10-25
Is this home safe?
Is the care effective?
The August 2025 assessment rated this domain Good. The home is registered to care for people with dementia, mental health conditions, and physical disabilities, indicating it accepts residents with complex and varying needs. No specific detail about training levels, care plan content, GP access arrangements, or how food quality and dietary needs are managed was recorded in the available published findings.Is this home caring?
The August 2025 assessment rated this domain Good. No specific inspector observations about staff interactions, use of preferred names, pace of care, or response to distress were recorded in the available published findings. There are no resident or relative quotes in the published text. The domain rating alone indicates inspectors were satisfied with what they observed, but the detail behind that judgement is not publicly available.Is the home responsive?
The August 2025 assessment rated this domain Good. The home is registered for a wide range of needs including dementia and mental health conditions, which requires responsive, individualised care. No specific detail about the activities programme, individual engagement for people who cannot join groups, end-of-life planning, or how complaints are handled was recorded in the available published findings.Is the home well-led?
The August 2025 assessment rated this domain Good, representing an improvement from the previous overall Requires Improvement rating. Miss Beata Smith is the named registered manager and Mr Raza Khan is the nominated individual. No specific detail about management visibility, staff culture, learning from incidents, or how the home communicates with families was recorded in the available published findings.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for dementia, mental health conditions, and physical disabilities, welcoming adults both under and over 65. For those living with dementia, the team brings professional expertise to daily care routines. Staff understand the importance of maintaining dignity and security while adapting their approach to each resident's changing needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The home's most recent assessment (August 2025) rated all five domains Good, which is a positive turnaround from the previous Requires Improvement rating, but the published report contains very limited specific detail, so scores reflect confirmed improvement without the depth of evidence needed to rate higher.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe finding calm, attentive staff who make time to discuss their loved one's care. The management team maintains an open-door approach, ensuring relatives feel heard and supported throughout their journey.
What inspectors have recorded
The care team demonstrates consistent professionalism in their approach to resident wellbeing. Staff remain accessible for family discussions, while management practices focus on maintaining a secure, well-organised environment where residents receive respectful support through all stages of care.
How it sits against good practice
Sometimes the right care home is the one where professionalism and compassion work hand in hand.
Worth a visit
Winterfell Care Home, at 23-29 Herbert Road, Nottingham, was rated Good across all five inspection domains at its most recent assessment in August 2025, with the report published in September 2025. This is a meaningful improvement from an earlier Requires Improvement rating, and the recovery across every domain, Safe, Effective, Caring, Responsive, and Well-led, suggests the registered manager and nominated individual have addressed the issues that triggered the lower rating. The main limitation for families making a decision now is that the published report contains very little specific detail about what inspectors actually observed. There are no recorded quotes from residents or relatives, no staffing numbers, no description of activities or food, and no observations about how staff interact with people day to day. The Good rating is real, but you cannot rely on the published text alone to know whether this home is the right fit for your parent. Before visiting, prepare a list of specific questions: ask to see last week's actual staffing rota (not a template), ask what dementia training staff have completed in the past 12 months, and observe on your visit whether staff use your parent's preferred name, move without rushing, and respond when someone is distressed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Winterfell Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Winterfell Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine compassion in Nottingham
Residential home in Nottingham: True Peace of Mind
When families need skilled support for complex care needs, Winterfell Care Home in Nottingham provides a secure, well-maintained environment where dignity guides every interaction. The team here understands that good care extends beyond daily routines to those moments when families need reassurance most.
Who they care for
The home provides specialist support for dementia, mental health conditions, and physical disabilities, welcoming adults both under and over 65.
For those living with dementia, the team brings professional expertise to daily care routines. Staff understand the importance of maintaining dignity and security while adapting their approach to each resident's changing needs.
“Sometimes the right care home is the one where professionalism and compassion work hand in hand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The home's most recent assessment (August 2025) rated all five domains Good, which is a positive turnaround from the previous Requires Improvement rating, but the published report contains very limited specific detail, so scores reflect confirmed improvement without the depth of evidence needed to rate higher.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe finding calm, attentive staff who make time to discuss their loved one's care. The management team maintains an open-door approach, ensuring relatives feel heard and supported throughout their journey.
What inspectors have recorded
The care team demonstrates consistent professionalism in their approach to resident wellbeing. Staff remain accessible for family discussions, while management practices focus on maintaining a secure, well-organised environment where residents receive respectful support through all stages of care.
How it sits against good practice
Sometimes the right care home is the one where professionalism and compassion work hand in hand.
Worth a visit
Winterfell Care Home, at 23-29 Herbert Road, Nottingham, was rated Good across all five inspection domains at its most recent assessment in August 2025, with the report published in September 2025. This is a meaningful improvement from an earlier Requires Improvement rating, and the recovery across every domain, Safe, Effective, Caring, Responsive, and Well-led, suggests the registered manager and nominated individual have addressed the issues that triggered the lower rating. The main limitation for families making a decision now is that the published report contains very little specific detail about what inspectors actually observed. There are no recorded quotes from residents or relatives, no staffing numbers, no description of activities or food, and no observations about how staff interact with people day to day. The Good rating is real, but you cannot rely on the published text alone to know whether this home is the right fit for your parent. Before visiting, prepare a list of specific questions: ask to see last week's actual staffing rota (not a template), ask what dementia training staff have completed in the past 12 months, and observe on your visit whether staff use your parent's preferred name, move without rushing, and respond when someone is distressed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Winterfell Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Winterfell Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine compassion in Nottingham
Residential home in Nottingham: True Peace of Mind
When families need skilled support for complex care needs, Winterfell Care Home in Nottingham provides a secure, well-maintained environment where dignity guides every interaction. The team here understands that good care extends beyond daily routines to those moments when families need reassurance most.
Who they care for
The home provides specialist support for dementia, mental health conditions, and physical disabilities, welcoming adults both under and over 65.
For those living with dementia, the team brings professional expertise to daily care routines. Staff understand the importance of maintaining dignity and security while adapting their approach to each resident's changing needs.
Management & ethos
The care team demonstrates consistent professionalism in their approach to resident wellbeing. Staff remain accessible for family discussions, while management practices focus on maintaining a secure, well-organised environment where residents receive respectful support through all stages of care.
“Sometimes the right care home is the one where professionalism and compassion work hand in hand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
